JMJ Enterprise Technology Consulting

Remote Support

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Remote Support

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Basic Services / Price Sheet

The following charges take effect as of August 1, 2016


Diagnostic  $ 20.00

Pick-Up & Delivery (Combined) $ 30.00

Consultation FREE

Remote Assistance

(Per Minute $1.00 ,$10.00 min.  Monthly Plans Available)  Starting at $ 10.00

On-Site Labor $ 50.00/hr (1 Hour Min)

On-Site Labor - (2) Technicians $ 75.00/hr (1 Hour Min)

Travel Fee (Outside Highlands County) $ 20.00

Full Service Clean-Up

Complete Hardware Diagnostics

Software Clean-Up/Optimization

Physical Clean-Up/Wipe-Down       $ 120.00

Simply Clean

Virus/Spyware Removal (Focused)

Spyware/Malware Immunization     $ 75.00


Windows OS Installation

Includes driver & OS Service Packs         $ 125.00

Windows OS Installation w/o Updates      $ 100.00


_ Diagnostics Include - Initial troubleshooting, preliminary virus / spyware scans, and an attempt to duplicate the problem as described by the customer. If necessary, a complete hardware diagnostic and stress test is performed. Upon duplication of the problem, a diagnosis is then given. The customer has the option to continue to repair or stop at the completion of diagnostics.

_ Remote assistance requires the customer to have a high-speed internet connection and that they are able to successfully connect to the Internet. Upon establishment of a remote connection.

_ Travel Fee may be discounted due to the services being performed. Discounts on Travel Fees are only given if approved by the Owner. Travel fee is imposed for services outside of Highlands County, Florida and up to 25 miles from our central office. A mileage fee of $ 0.90 per mile (one way) will be imposed for trips outside of the normal coverage area.

_ Operating System installation consist of valid copies of Operating Systems w/ current Service Packs, current drivers and preload tools/software. Software must be properly licensed with Product Key (Sticker) on system. Software updates can be installed as an additional service.



Save up to 58% With a Monthly Plan

Monthly Minutes